Privacy Policy

Last Updated: May 8, 2026

This Privacy Policy describes how KIDOAI HK TECHNOLOGY LIMITED ("we," "us," or "our") collects, uses, and protects your information when you visit our website, heyzigzag.com. This policy applies strictly to users browsing the site and those who choose to subscribe to our newsletter or waitlist.

1. Information We Collect

We collect information that allows us to provide a better browsing experience and keep you updated on the ZigZag launch.

  • Personal Data: We collect your email address when you voluntarily sign up for our newsletter or "Join the Waitlist".
  • Voluntary Communications: If you contact us via the website, we collect your name and email address to provide a response.
  • Anonymous Data: We collect non-identifiable data such as browser type and site usage trends to improve our "Bridge to the Real World" digital experience.

2. How We Use Your Information

We process your data for the following website-specific purposes:

  • Subscription Management: To send you "Aha Moment" tips, mission ideas, and official launch notifications.
  • Website Optimization: To identify usage trends and ensure our site remains a "Safety First" environment for all family members.
  • Customer Support: To respond to inquiries regarding our educational vision or technical specifications.

3. Cookies and Tracking

We may use cookies and similar tracking technologies (like pixels) to understand how you interact with heyzigzag.com and to remember your preferences for future visits. You can manage your cookie settings directly through your browser.

4. Data Security and Storage

We prioritize "Safety First" in every aspect of our infrastructure. As founders and parents ourselves, we hold our brand to the highest standards of data protection. Your subscription data is securely stored on encrypted servers, adhering to global privacy regulations.

5. Third-Party Sharing

We do not sell your personal information to third parties. We only share your data with trusted service providers (such as email marketing platforms) who are contractually obligated to keep your information confidential and use it only for the services we specify.

6. Your Privacy Rights

You maintain full control over your data:

  • Opt-Out: You can unsubscribe from our marketing and promotional communications at any time by clicking the "unsubscribe" link in our emails.
  • Review and Delete: You may request to review or delete any personal information we have collected by contacting us directly.

If you have questions regarding this Website Privacy Policy or our data security practices, please reach out to us at: support@heyzigzag.com.